FAQs
What payment methods do you accept?
All the major ones. Visa, Mastercard, AmEx, Discover, plus PayPal, Shop Pay, Apple Pay, and Google Pay. Everything is encrypted, so your info stays your info.
How much does shipping cost?
Free standard shipping on every order. If you need it faster, express options are available at checkout for a small upgrade.
Do you ship internationally?
U.S. only for now. Sign up for the newsletter, and we'll let you know the moment that changes.
What is your returns policy?
You have 30 days after receiving your item to request a return. Learn More
How can I check the status of my order?
Check your confirmation email. It has your order number and current status. If you can't find it, email hello@cramtravel.com with the address you ordered with and we'll look it up.
How can I track my order?
Once your order ships, we'll send a tracking link to the email address you used at checkout. If you ordered more than 2 business days ago and haven't gotten one, email hello@cramtravel.com and we'll send it over.
Are packing cubes TSA-friendly?
Yes. They can stay zipped and packed in either your carry-on or checked bag. TSA treats them like any other clothing in your luggage.
What's the difference between packing cubes and compression cubes?
Packing cubes (like Cram) sort your stuff by category so you can find what you need fast. Compression cubes do the same, plus add a second zipper to squeeze air out to save space. Both work. We chose organization over maximum squish.
Can I cancel or modify an order before it ships?
Within 2 hours of placing the order, yes. Email hello@cramtravel.com and we'll catch it before the warehouse does. After that, the order's already moving, and the only way to undo it is a return once it arrives.
The item I want is sold out. Will it be restocked?
Sign up for the newsletter, and we'll let you know if and when your color returns. Restock alerts will always go to subscribers first.
