Shipping policy

Thank you for shopping with Cram.

Order Processing

Orders are typically processed within 1-3 business days after they are placed. Orders are processed Monday through Friday, excluding holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping

At this time, Cram ships within the United States only.

Delivery times vary based on your location and the shipping method selected at checkout. Shipping estimates are provided by the carrier and are not guaranteed.

Shipping Delays

While we work hard to process orders quickly, delays may occur due to weather, carrier issues, holidays, or other circumstances outside our control. We are not responsible for shipping delays once your order has been transferred to the carrier.

Incorrect Shipping Information

Please review your shipping address carefully before placing your order. If you notice an error, contact us immediately at hello@cramtravel.com. If your order has not yet entered fulfillment, we'll do our best to update the shipping address.

We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at hello@cramtravel.com. We'll work with you and the shipping carrier to help resolve the issue whenever possible.